Retrieve CSV Files

Retrieve CSV Files

May 19, 2025

There are basically two ways to retrieve CSV reports with Report Generator.

Players in the Same Network

You can retrieve the files directly from a Player if it is connected to the same network as the Mac running the Report Generator

Data Manager

  • Open Report Generator and select the Data Manager.
  • Press the plus button and choose Add Player.
  • A list with all available players in your network will be shown.
  • Choose the desired Player(s) and confirm. 
Alternatively click Other… and enter the IP Adress or host name of your desired player device to add it.

If necessary, enter any missing information on the right and the Player will be connected. Once connected, you will be asked if you want to immediately download all files or not. You can also do this later with the download button.

Players in a Different Network

To retrieve CSV files from Players in a network that you do not have direct access to, you’ll need to physically connect a media storage device to the Player.

You can then retrieve the reports by copying them from the ~/Library/Logs/presenterPlayer/ directory.

Once you have collected the needed CSV files, plug the storage device into the computer running Report Generator, go to the Data Manager, click the plus button and choose “Add Offline Source”. When you select this option, you’ll be prompted to give the Offline Source a name. You can then add the files directly in the following window, or do so later by selecting the Add Files button and selecting the appropriate directory.

You can also change the settings of a data source by selecting the “Change data source…” button. This way you can separate different Players, e.g. to have an own database for every project.

Browse Files

You can right click in a source and select the Browse Files option to see a list of its available files.

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